Service Center Manager

Dayton Freight Lines; Sioux City (IA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Stable and growing organization

Competitive weekly pay

Quick advancement

Professional work environment

Comprehensive benefits package

Job summary

Dayton Freight Lines in Sioux City, Iowa is seeking a Service Center Manager responsible for the organization, staffing, and accomplishment of all service center activities. The role involves managing drivers and dock workers, developing sales and marketing plans, and ensuring compliance with safety regulations. The company offers competitive weekly pay and a comprehensive benefits package, creating a positive and professional work environment.

Responsibilities

• Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions.
• Maintains excellent communication with external and internal customers.
• Analyzes revenue statistics.
• Identifies sales opportunities and develops customer solutions.
• Keeps fully informed of competitor developments.
• Recruits, qualifies, interviews, hires, trains and develops Service Center personnel.
• Develops sales/marketing action plans to maximize territory revenue.
• Investigates, reports and initiates corrective actions for accidents, job-related injuries and employee discrepancies.
• Understands and complies with Dayton Freight’s safety practices.
• Evaluates all freight claims.
• Ensures that Service Center premises are protected and maintained.
• Facilitates informational meetings with Service Center team members.
• Effectively handles special assignments as directed.

Skills

Knowledge of the LTL/Transportation Industry

Managed Drivers and Dock Workers

Managed a Sales staff

Developing and following a budget

Job description

Overview

Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate’s objectives.

Responsibilities

• Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions
• Maintains excellent communication with external and internal customers
• Analyzes revenue statistics
• Identifies sales opportunities and develops customer solutions
• Keeps fully informed of competitor developments
• Recruits, qualifies, interviews, hires, trains and develops Service Center personnel
• Develops sales/marketing action plans to maximize territory revenue
• Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies
• Understands and complies with Dayton Freight’s safety practices including DOT, EPA, ICC and OSHA rules and regulations
• Evaluates all freight claims
• Ensures that Service Center premises are protected and maintained
• Facilitates informational meetings with Service Center team members
• Effectively handles special assignments as directed

Qualifications

• Knowledge of the LTL/ Transportation Industry
• Managed Drivers and Dock Workers
• Managed a Sales staff
• Has been responsible for developing and following a budget

Benefits

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Professional, positive and people-centered work environment
• Modern facilities
• Clean, late model equipment
• Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
• Paid holidays (8); paid vacation and personal days