Service Center Manager

Dayton Freight Lines; Jackson (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) plan, Company Match

Paid holidays

Paid vacation and personal days

Job summary

Dayton Freight Lines is looking for a Service Center Manager in Jackson, Tennessee. The role requires overseeing the efficient management of Service Center operations, ensuring adherence to corporate objectives while fostering a positive, people-centered environment. Ideal candidates will possess knowledge of the LTL/Transportation industry, experience overseeing drivers and sales staff, and the capability to develop and manage budgets. Benefits include competitive pay and a comprehensive benefits package including health, dental, and 401(k).

Qualifications

• Legally eligible to work in the United States.
• Experience in the LTL/Transportation industry is beneficial.

Responsibilities

• Oversee Service Center activities efficiently and economically.
• Inspect and analyze performance to identify opportunities.
• Recruit, interview, and train Service Center personnel.
• Develop sales and marketing action plans.
• Ensure compliance with safety practices and regulations.

Skills

Knowledge of the LTL/ Transportation Industry

Managed Drivers and Dock Workers

Managed a Sales staff

Budget Management

Fluent in English

Job description

Overview

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Professional, positive and people-centered work environment
• Modern facilities
• Clean, late model equipment
• Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
• Paid holidays (8); paid vacation and personal days
• 401(k) plan, Company Match

Responsibilities

Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate’s objectives.

• Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions
• Maintains excellent communication with external and internal customers
• Analyzes revenue statistics
• Identifies sales opportunities and develops customer solutions
• Keeps fully informed of competitor developments
• Recruits, qualifies, interviews, hires, trains and develops Service Center personnel
• Develops sales/marketing action plans to maximize territory revenue
• Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies
• Understands and complies with Dayton Freight’s safety practices including DOT, EPA, ICC and OSHA rules and regulations
• Evaluates all freight claims
• Ensures that Service Center premises are protected and maintained
• Facilitates informational meetings with Service Center team members
• Effectively handles special assignments as directed

Qualifications

• Knowledge of the LTL/ Transportation Industry
• Managed Drivers and Dock Workers
• Managed a Sales staff
• Has been responsible for developing and following a budget
• Legally eligible to work in the United States
• Fluent in English

Benefits

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Professional, positive and people-centered work environment
• Modern facilities
• Clean, late model equipment
• Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
• Paid holidays (8); paid vacation and personal days
• 401(k) plan, Company Match