Service Center Manager

Dayton Freight Lines, Inc.; Sioux Falls (SD); On-site; USD 68,000 - 100,000; Full time

Benefits offered by this job

Stable and growing organization

Competitive weekly pay

Paid holidays

Comprehensive benefits package

Modern facilities

Late model equipment

Comprehensive benefits

Paid holidays

Job summary

A transportation service provider is seeking a Service Center Manager in Sioux Falls, SD, responsible for organizing staffing and ensuring operational efficiency. Duties include inspecting performance, managing staff, and developing marketing plans. The ideal candidate will have knowledge of the LTL industry and budget management experience. The company offers competitive pay, quick advancement, and a comprehensive benefits package, including health and retirement plans.

Qualifications

• Experience in the LTL/Transportation Industry is preferred.
• Strong leadership abilities in managing drivers and dock workers.
• Budget management experience.
• Strong communication with internal and external customers.

Responsibilities

• Inspects and measures Service Center performance to develop solutions.
• Maintains communication with customers and team members.
• Develops sales/marketing action plans to maximize revenue.
• Identifies sales opportunities and develops customer solutions
• Keeps fully informed of competitor developments
• Recruits, qualifies, interviews, hires, trains and develops Service Center personnel
• Develops sales/marketing action plans to maximize territory revenue
• Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies
• Understands and complies with Dayton Freight’s safety practices including DOT, EPA, ICC and OSHA rules and regulations
• Evaluates all freight claims
• Ensures that Service Center premises are protected and maintained
• Facilitates informational meetings with Service Center team members
• Effectively handles special assignments as directed

Skills

Knowledge of the LTL/ Transportation Industry

Managed Drivers and Dock Workers

Managed a Sales staff

Budget development & tracking

Job description

Overview

Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate’s objectives.

Responsibilities

• Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions
• Maintains excellent communication with external and internal customers
• Analyzes revenue statistics
• Identifies sales opportunities and develops customer solutions
• Keeps fully informed of competitor developments
• Recruits, qualifies, interviews, hires, trains and develops Service Center personnel
• Develops sales/marketing action plans to maximize territory revenue
• Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies
• Understands and complies with Dayton Freight’s safety practices including DOT, EPA, ICC and OSHA rules and regulations
• Evaluates all freight claims
• Ensures that Service Center premises are protected and maintained
• Facilitates informational meetings with Service Center team members
• Effectively handles special assignments as directed

Qualifications

• Knowledge of the LTL/ Transportation Industry
• Managed Drivers and Dock Workers
• Managed a Sales staff
• Has been responsible for developing and following a budget

Benefits

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Professional, positive and people-centered work environment
• Modern facilities
• Clean, late model equipment
• Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
• Paid holidays (8); paid vacation and personal days