Service Center Manager

Dayton Freight Lines, Inc.; Sioux City (IA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Stable and growing organization

Competitive weekly pay

Professional and positive work environment

Comprehensive benefits package including health, dental, vision

Job summary

Dayton Freight Lines, Inc. is seeking a Service Center Manager in Sioux City, Iowa, responsible for organizing and managing all Service Center activities effectively. The role involves performance analysis, communication with customers, and staff recruitment and training.

Candidates should have knowledge of the LTL transportation industry and experience managing drivers and sales teams. The position offers a professional environment with opportunities for advancement and a comprehensive benefits package.

Qualifications

• Knowledge of LTL/Transportation industry is essential.
• Experience managing drivers and dock workers is necessary.
• Background in managing a sales team is required.

Responsibilities

• Inspect and measure Service Center performance for improvements.
• Maintain communication with external and internal customers.
• Analyze revenue statistics and identify sales opportunities.

Skills

Knowledge of the LTL/ Transportation Industry

Managed Drivers and Dock Workers

Managed a Sales staff

Budget management experience

Job description

Overview

Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate’s objectives.

Responsibilities

• Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions
• Maintains excellent communication with external and internal customers
• Analyzes revenue statistics
• Identifies sales opportunities and develops customer solutions
• Keeps fully informed of competitor developments
• Recruits, qualifies, interviews, hires, trains and develops Service Center personnel
• Develops sales/marketing action plans to maximize territory revenue
• Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies
• Understands and complies with Dayton Freight’s safety practices including DOT, EPA, ICC and OSHA rules and regulations
• Evaluates all freight claims
• Ensures that Service Center premises are protected and maintained
• Facilitates informational meetings with Service Center team members
• Effectively handles special assignments as directed

Qualifications

• Knowledge of the LTL/ Transportation Industry
• Managed Drivers and Dock Workers
• Managed a Sales staff
• Has been responsible for developing and following a budget

Benefits

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Professional, positive and people-centered work environment
• Modern facilities
• Clean, late model equipment
• Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
• Paid holidays (8); paid vacation and personal days