Operations Manager / Service Center Manager

Dayton Freight Lines; Hermantown (MN); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Stable and growing organization

Competitive weekly pay

Quick advancement

Professional work environment

Comprehensive benefits package

Paid holidays and vacation

Job summary

Dayton Freight Lines is seeking an Operations Manager to oversee all Service Center activities in Hermantown, Minnesota. Responsibilities include performance inspection, team development, and managing customer solutions, following corporate objectives. Candidates should have experience in the LTL/transportation industry, managing drivers and sales staff. A competitive compensation package includes a salary range of $75,000 - $90,000 plus benefits like health, dental, vision, and paid time off.

Qualifications

• Strong background in LTL or transportation industry management.
• Experience managing drivers, dock workers, and sales staff.
• Ability to develop and follow a budget.

Responsibilities

• Inspect and measure Service Center performance.
• Maintain communication with customers.
• Analyze revenue statistics and identify sales opportunities.
• Recruit and develop Service Center personnel.
• Develop action plans to maximize revenue.
• Ensure compliance with safety practices.

Skills

Knowledge of the LTL/ Transportation Industry

Managed Drivers and Dock Workers

Managed a Sales staff

Budget development and management

Job description

Overview

Operations Manager/Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate’s objectives.

Responsibilities

• Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions
• Maintains excellent communication with external and internal customers
• Analyzes revenue statistics
• Identifies sales opportunities and develops customer solutions
• Keeps fully informed of competitor developments
• Recruits, qualifies, interviews, hires, trains and develops Service Center personnel
• Develops sales/marketing action plans to maximize territory revenue
• Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies
• Understands and complies with Dayton Freight’s safety practices including DOT, EPA, ICC and OSHA rules and regulations
• Evaluates all freight claims
• Ensures that Service Center premises are protected and maintained
• Facilitates informational meetings with Service Center team members
• Effectively handles special assignments as directed

Qualifications

• Knowledge of the LTL/ Transportation Industry
• Managed Drivers and Dock Workers
• Managed a Sales staff
• Has been responsible for developing and following a budget

Benefits

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Professional, positive and people-centered work environment
• Modern facilities
• Clean, late model equipment
• Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
• Paid holidays (8); paid vacation and personal days

Starting Pay: $75,000 - $90,000 per year. This amount reflects total compensation (base + bonus).

Pay does vary depending on relevant industry experience.