Service Center Manager

Dayton Freight Lines; Evansville (IN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) plan with Company Match

Paid holidays

Paid vacation and personal days

Job summary

Dayton Freight Lines is seeking a Service Center Manager based in Evansville, Indiana. This role oversees all Service Center activities, ensuring efficiency and alignment with corporate objectives. Key responsibilities include performance inspection, communication with customers, and personnel management.

The ideal candidate should have knowledge of the LTL transportation industry and experience managing teams. The position offers competitive pay along with a comprehensive benefits package including health, dental, retirement plans, and paid time off.

Qualifications

• Knowledge of the LTL/ Transportation Industry.
• Managed Drivers and Dock Workers.
• Managed a Sales staff.
• Experience in developing and following a budget.
• Legally eligible to work in the United States.
• Fluent in English.

Responsibilities

• Organize, staff, and accomplish Service Center activities efficiently.
• Inspect performance to identify and develop solutions.
• Analyze revenue statistics.
• Identify sales opportunities and develop customer solutions.
• Recruit, hires, trains, and develops personnel.

Skills

Knowledge of the LTL/ Transportation Industry

Managed Drivers and Dock Workers

Managed a Sales staff

Budget management experience

Fluent in English

Job description

Overview

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Professional, positive and people-centered work environment
• Modern facilities
• Clean, late model equipment
• Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
• Paid holidays (8); paid vacation and personal days
• 401(k) plan, Company Match

Responsibilities

Service Center Managers are responsible for the organization, staffing, enforcement and accomplishment of all Service Center activities in an efficient and economical manner consistent with Corporate’s objectives.

• Inspects and measures Service Center performance to identify opportunities or problem areas and develop solutions
• Maintains excellent communication with external and internal customers
• Analyzes revenue statistics
• Identifies sales opportunities and develops customer solutions
• Keeps fully informed of competitor developments
• Recruits, qualifies, interviews, hires, trains and develops Service Center personnel
• Develops sales/marketing action plans to maximize territory revenue
• Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies
• Understands and complies with Dayton Freight’s safety practices including DOT, EPA, ICC and OSHA rules and regulations
• Evaluates all freight claims
• Ensures that Service Center premises are protected and maintained
• Facilitates informational meetings with Service Center team members
• Effectively handles special assignments as directed

Qualifications

• Knowledge of the LTL/ Transportation Industry
• Managed Drivers and Dock Workers
• Managed a Sales staff
• Has been responsible for developing and following a budget
• Legally eligible to work in the United States
• Fluent in English

Benefits

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Professional, positive and people-centered work environment
• Modern facilities
• Clean, late model equipment
• Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
• Paid holidays (8); paid vacation and personal days
• 401(k) plan, Company Match