Service Center Admin: Impactful Ops & Growth (Mon-Fri)

Grayba; Brandywine (MD); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Employee stock ownership plan

401(k) with company match

Paid vacation & sick days

Paid holidays

Wellness day

Flexible spending accounts

Life Insurance

Profit sharing plans

Job summary

Graybar is seeking a Service Center Administrator to perform administrative activities across logistics, inventory management, and office operations to meet customer service standards. You will review Warehouse Management System reports, suggest improvements, maintain office equipment, monitor hold/returned goods areas, and support annual inventory and closing work.

The role requires 5+ years’ experience, a high school diploma or GED, strong data entry and MS Office skills, excellent attention

Qualifications

• 5+ years’ experience
• High school diploma or GED
• Customer Service experience - preferred
• Knowledge of the Company's administrative and service functions
• Knowledge of Warehouse Management System
• Basic knowledge of Microsoft Office
• Knowledge of Company customer markets
• Knowledge of local stock products
• Knowledge of computer systems
• Data entry skills
• Developing organizational skills
• Collaboration skills
• Attention to detail skills
• Ability to influence without authority
• Ability to interface with all levels of employees and management

Responsibilities

• Perform inbound or outbound tasks related to the administrative department.
• Perform multiple, varied administrative tasks in the Service Center as required.
• Review Warehouse Management Systems reports; suggest and implement steps for improvement.
• Provide feedback, implement and participate on quality improvement teams to limit rework, streamline administrative functions and enhance service within the location.
• Facilitate the maintenance of office equipment; maintain acceptable conditions in the hold/returned goods/reship areas; monitor/refresh inventory of standard forms/office/miscellaneous supplies; perform or supervise the preservation and proper destruction of Company records as outlined by Company policy.
• Participate in annual inventory and closing work as directed.
• Interface with all levels of employees and management.

Job description

Graybar is seeking a Service Center Administrator to perform administrative activities across logistics, inventory management, and office operations to meet customer service standards. You will review Warehouse Management System reports, suggest improvements, maintain office equipment, monitor hold/returned goods areas, and support annual inventory and closing work.

The role requires 5+ years’ experience, a high school diploma or GED, strong data entry and MS Office skills, excellent attention