Service Captain (FOH Hourly Mgr)

Tupelo Honey Southern Kitchen & Bar; Knoxville (TN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Fair Start Wage

Industry-leading health care offerings

Wellness, Tuition and TransportationRe

Paid Time Off from date of hire

Paid Parental Leave

Life, Dental, and Disability benefit

Pet Insurance

Advancement opportunities

Job summary

Tupelo Honey Southern Kitchen & Bar is seeking a hospitality-minded individual for floor leadership and guest experience oversight. You will apply menu and recipe knowledge while guiding shifts and ensuring accurate POS transactions, delivering exceptional service at busy service times.

Applicants should have strong math skills, clear communication, and a collaborative approach to teamwork in a fast-paced dining environment. This is an on-site role with opportunities for growth within the brand.

Qualifications

• At least 1 year experience in FOH service environment as service or management personnel.
• Must possess a positive, proactive, constructive teamwork attitude.
• Possess good math skills and have the ability to operate a POS system.
• Must be able to communicate clearly with managers, employees, guests and purveyors at all business volume levels.

Responsibilities

• Floor leadership during shift.
• Oversight of guest experience.
• Menu and recipe expertise.
• Oversight of shift transactions and POS.

Skills

FOH leadership

Guest experience

Clear communication

Math skills

Tools

POS system

Job description

Are you looking for an opportunity and growth in your hospitality career? Look no further!

Here at Tupelo Honey, we believe "The happiest beesmake the best honey" and we are ready to hire team members with a passion to serve our community and foster the brand we love so much.

HONEY POT BENEFITS

• Fair Start Wage
• Industry-leading employee and family health care offerings
• Wellness, Tuition and Transportation Reimbursements
• Accrual of Paid Time Off from date of hire
• Paid Parental Leave
• Life, Dental, and Disability benefit options
• Pet Insurance
• Fast-growth company with advancement opportunities

ESSENTIAL DUTIES AND PRIMARY RESPONSIBILITIES

• Floor leadership during shift.
• Oversight of guest experience.
• Menu and recipe expertise.
• Oversight of shift transactions and POS

QUALIFICATIONS

• At least 1 years experience in FOH service environment as service or management personnel.
• Must possess a positive, proactive, constructive teamwork attitude.
• Possess good math skills and have the ability to operate a POS system.
• Must be able to communicate clearly and effectively with all managers, employees, guests and purveyors at all business volume levels
• Must be able to move and process information quickly
• Must have a working knowledge of the English language.

REQUIREMENTS

• Be able to work in a standing position for long periods of time (up to 10 hours).
• Be able to reach, bend, stoop and frequently lift up to 50 pounds.
• Must be able to move and process information quickly.

We use eVerify to confirm U.S. Employment eligibility.

Compensation: Competitive salary