Service Captain (FOH Hourly Mgr)

Tupelo Honey; Asheville (NC); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Fair Start Wage

Health care offerings

Wellness, Tuition and Transportation

Paid Time Off

Paid Parental Leave

Life, Dental, and Disability

Pet Insurance

Advancement opportunities

Job summary

Tupelo Honey in Asheville, NC is seeking a front-of-house leader to supervise shifts, ensure guest satisfaction, and uphold our service standards. This role requires solid experience in a FOH environment and the ability to manage transactions and train staff.

You’ll work with a team dedicated to hospitality, with benefits including health care and paid time off. Availability Sundays and Mondays evenings is required.

Qualifications

• At least 2 years experience in FOH service environment as service or management personnel.
• Positive, proactive, constructive teamwork attitude.
• Good math skills and ability to operate a POS system.
• Must be able to communicate clearly and effectively with all managers, employees, guests and purveyors at all business volume levels
• Must be able to move and process information quickly
• Must have a working knowledge of the English language.

Responsibilities

• Floor leadership during shift.
• Oversight of guest experience.
• Menu and recipe expertise.
• Oversight of shift transactions and POS.

Skills

FOH service experience

Teamwork

POS system

Communication skills

Math skills

English language

Tools

POS system

Job description

Are you looking for an opportunity and growth in your hospitality career? Look no further!

Here at Tupelo Honey, we believe \"The happiest beesmake the best honey\"and we are ready to hire team members with a passion to serve our community and foster the brand we love so much.

We feel passionate about offering a diverse array of benefits to meet our team members’ needs throughout every age and stage of employment.

HONEY POT BENEFITS

• Fair Start Wage


• Industry-leading employee and family health care offerings


• Wellness, Tuition and Transportation Reimbursements


• Accrual of Paid Time Off from date of hire


• Paid Parental Leave


• Life, Dental, and Disability benefit options


• Pet Insurance


• Fast-growth company with advancement opportunities

ESSENTIAL DUTIES AND PRIMARY RESPONSIBILITIES

• Floor leadership during shift.


• Oversight of guest experience.


• Menu and recipe expertise.


• Oversight of shift transactions and POS

QUALIFICATIONS

• At least 2 years experience in FOH service environment as service or management personnel.


• Must possess a positive, proactive, constructive teamwork attitude.


• Possess good math skills and have the ability to operate a POS system.


• Must be able to communicate clearly and effectively with all managers, employees, guests and purveyors at all business volume levels


• Must be able to move and process information quickly


• Must have a working knowledge of the English language.

REQUIREMENTS

• Must be available Sunday and Monday evenings.


• Be able to work in a standing position for long periods of time (up to 10 hours).


• Be able to reach, bend, stoop and frequently lift up to 50 pounds.


• Must be able to move and process information quickly.

We use eVerify to confirm U.S. Employment eligibility.