Service BDC Specialist — Growth & Excellent Benefits

Dan Wolf Automotive Group; Naperville (IL); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Paid vacation after 90 days

Eligible for up to 5 weeks of paid vacation

Paid holidays

Paid training

Excellent health, dental, & vision insurance

401k

Positive & motivating work environment

Job summary

Dan Wolf Automotive Group is seeking a BDC Service Representative to enhance customer satisfaction and promote dealership services. This full-time role requires excellent communication skills, a positive attitude, and organizational abilities. Responsibilities include scheduling appointments, responding to inquiries, and maintaining professional guest interactions. The position offers a motivating environment, health benefits, and opportunities for growth.

Compensation is $20.00 per hour, along with up to 5 weeks paid vacation, training, and more!

Qualifications

• Positive attitude and good communication skills are essential.
• Self-sufficient with a drive to succeed in customer expectations.
• BDC dealership experience is preferred but not mandatory.

Responsibilities

• Schedule and coordinate service appointments for guests.
• Respond to customer inquiries via phone, SMS, and email.
• Guide guests through the appointment scheduling process.
• Ensure all guest questions are answered accurately and promptly.
• Deliver a positive and helpful customer experience at every interaction.

Skills

Excellent verbal communication skills

Listening skills

Self-motivation

Organizational skills

BDC dealership experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Dan Wolf Automotive Group is seeking a BDC Service Representative to enhance customer satisfaction and promote dealership services. This full-time role requires excellent communication skills, a positive attitude, and organizational abilities. Responsibilities include scheduling appointments, responding to inquiries, and maintaining professional guest interactions. The position offers a motivating environment, health benefits, and opportunities for growth.

Compensation is $20.00 per hour, along with up to 5 weeks paid vacation, training, and more!