Sales BDC Representative

Advantage Dealer Group; Naperville (IL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Performance bonuses

Paid training

Career growth

Health insurance

Dental insurance

Vision insurance

Paid time off

Team-oriented culture

Job summary

Advantage Dealer Group is seeking an energetic Sales BDC Representative to join our growing team. This role drives sales opportunities by connecting with customers, responding to inquiries, and scheduling appointments for our sales team.

If you enjoy building relationships, communicating with customers, and working in a fast-paced environment, we'd love to meet you!

Qualifications

• Experience in automotive, BDC, call center, customer service, or sales preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Positive attitude with a customer-first mindset.
• Comfortable making outbound calls and following up with customers.
• Proficient with computers and CRM systems.

Responsibilities

• Respond promptly to internet leads, phone calls, text messages, and online inquiries
• Engage prospective customers and answer questions regarding vehicle availability and features
• Schedule and confirm sales appointments
• Follow up with unsold prospects and previous customers
• Maintain detailed customer records in the CRM
• Support dealership marketing campaigns and sales initiatives
• Meet or exceed daily, weekly, and monthly performance goals
• Provide an exceptional customer experience from initial contact through appointment arrival

Skills

Customer service

Communication skills

CRM familiarity

Organizational skills

Tools

CRM systems

Job description

Accelerate Your Career with Advantage Dealer Group!

Advantage Dealer Group is seeking an energetic, customer-focused Sales BDC Representative to join our growing team. This position plays a critical role in driving sales opportunities by connecting with customers, responding to inquiries, and scheduling appointments for our sales team.

If you enjoy building relationships, communicating with customers, and working in a fast-paced environment, we'd love to meet you!

Responsibilities

• Respond promptly to internet leads, phone calls, text messages, and online inquiries
• Engage prospective customers and answer questions regarding vehicle availability and features
• Schedule and confirm sales appointments
• Follow up with unsold prospects and previous customers
• Maintain detailed customer records in the CRM
• Support dealership marketing campaigns and sales initiatives
• Meet or exceed daily, weekly, and monthly performance goals
• Provide an exceptional customer experience from initial contact through appointment arrival

Qualifications

• Previous automotive, BDC, call center, customer service, or sales experience preferred
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Positive attitude with a customer-first mindset
• Comfortable making outbound calls and following up with customers
• Proficient with computers and CRM systems

Benefits

• Competitive Hourly Pay + Performance Bonuses
• Paid Training
• Career Growth Opportunities
• Health, Dental, and Vision Insurance
• Paid Time Off
• Supportive and Team-Oriented Culture