Service BDC Specialist: Drive Appointments & Experience

Sonic Automotive; Los Angeles (CA); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Comprehensive benefits package

Competitive compensation

Job summary

A leading automotive dealership is seeking a Service BDC Agent in Los Angeles, CA. This role involves generating service appointments, responding to customer inquiries through the internet, and ensuring a premium customer experience. Ideal candidates will possess excellent communication skills, organizational abilities, and familiarity with CRM software. A comprehensive benefits package and competitive salary ranging from $19.00 to $21.00 per hour are offered. Join a supportive team and start your rewarding career in the automotive industry.

Qualifications

• Experience in customer service roles preferred.
• Familiarity with automotive industry products and services is a plus.
• Ability to handle customer inquiries courteously and professionally.

Responsibilities

• Generate appointments with customers contacting for service.
• Respond to internet inquiries promptly and professionally.
• Compile necessary reports and documents on time.

Skills

Excellent verbal and written communication skills

Strong organizational and time management skills

Ability to work independently and as part of a team

Ability to work in a fast-paced environment

Tools

CRM software

Lead management tools

Job description

A leading automotive dealership is seeking a Service BDC Agent in Los Angeles, CA. This role involves generating service appointments, responding to customer inquiries through the internet, and ensuring a premium customer experience. Ideal candidates will possess excellent communication skills, organizational abilities, and familiarity with CRM software. A comprehensive benefits package and competitive salary ranging from $19.00 to $21.00 per hour are offered. Join a supportive team and start your rewarding career in the automotive industry.