Service BDC Agent (Part Time) - Book Service Appointments

Sonic Automotive; Houston (TX); On-site; USD 23,419 - 24,796; Part time

Benefits offered by this job

401(k) with Company Match

Paid Time Off that Grows with You

Employee Pricing on Purchases & Leases

Free & Discounted Gym Membership Options

Exclusive Travel Deals on Hotels, Rentals & Airfare

Job summary

A leading automotive dealer group in Houston is seeking a Service BDC Agent. The role involves generating service appointments and delivering premium customer experience. Suitable candidates will have strong interpersonal and organizational skills, with a goal-driven approach to meet appointment targets. The position offers $17.00 - $18.00 per hour, with a full-time schedule including weekends. Employee benefits include a 401(k) plan, paid time off, and career growth opportunities.

Qualifications

• Ability to manage vehicle logistics and scheduling independently.
• Experience with tracking and data entry.
• Excellent customer service and communication skills.

Responsibilities

• Generate service appointments with customers contacting the dealership.
• Respond to customer inquiries promptly and accurately.
• Book loaner vehicles and manage appointment schedules.

Skills

Customer service experience

Interpersonal skills

Organizational skills

Time management skills

CRM software proficiency

Goal-driven attitude

Job description

A leading automotive dealer group in Houston is seeking a Service BDC Agent. The role involves generating service appointments and delivering premium customer experience. Suitable candidates will have strong interpersonal and organizational skills, with a goal-driven approach to meet appointment targets. The position offers $17.00 - $18.00 per hour, with a full-time schedule including weekends. Employee benefits include a 401(k) plan, paid time off, and career growth opportunities.