Service BDC Associate: Drive Auto Appointments

Sonic Automotive; Richardson (TX); On-site; USD 20,457 - 29,136; Full time

Job summary

Sonic Automotive is offering a BDC Associate Service position at Lute Riley Honda in Richardson, TX, focused on generating sales appointments for new and pre-owned vehicles. Candidates will be responsible for responding to customer inquiries and utilizing CRM tools.

This role requires excellent communication skills and the ability to work in a fast-paced, team-oriented environment. Comprehensive training, competitive pay at $18/hr, and great benefits are included.

Qualifications

• 1+ years of experience in customer service or sales preferred.
• Ability to read and comprehend rules, regulations, policies, and procedures.

Responsibilities

• Respond to internet inquiries with courtesy, accuracy, and professionalism.
• Promptly enter all customer inquiry data into the CRM.
• Generate service appointments and conduct customer surveys.

Skills

Excellent verbal and written communication skills

Strong organizational and time management skills

Ability to work independently and as part of a team

Ability to work in a call center environment

Ethical behavior and customer satisfaction focus

Tools

CRM software

Lead management tools

Job description

Sonic Automotive is offering a BDC Associate Service position at Lute Riley Honda in Richardson, TX, focused on generating sales appointments for new and pre-owned vehicles. Candidates will be responsible for responding to customer inquiries and utilizing CRM tools.

This role requires excellent communication skills and the ability to work in a fast-paced, team-oriented environment. Comprehensive training, competitive pay at $18/hr, and great benefits are included.