Service BDC Associate: Drive Appointments & Customer Care

Sonic Automotive; Birmingham (AL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive training

Competitive compensation

Unparalleled benefits

Job summary

An automotive dealership in Birmingham, AL is seeking a BDC Associate Fixed Ops to generate sales appointments and ensure exceptional customer service. This role involves responding to inquiries, managing data in the CRM, and utilizing lead management tools. The ideal candidate will possess strong communication skills and thrive in a call center environment. Join us for a rewarding career with competitive compensation and extensive training.

Qualifications

• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Ability to work in call center environment.

Responsibilities

• Respond to internet inquiries with courtesy, accuracy and professionalism.
• Promptly and accurately enter all customer inquiry data into the CRM.
• Generate service appointments.

Skills

Excellent verbal and written communication skills

Ability to work independently

Strong organizational and time management skills

Job description

An automotive dealership in Birmingham, AL is seeking a BDC Associate Fixed Ops to generate sales appointments and ensure exceptional customer service. This role involves responding to inquiries, managing data in the CRM, and utilizing lead management tools. The ideal candidate will possess strong communication skills and thrive in a call center environment. Join us for a rewarding career with competitive compensation and extensive training.