Service BDC Associate: Drive Service Appointments

Sonic Automotive; Birmingham (AL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Comprehensive training

Competitive compensation

Unparalleled benefits

Job summary

A major automotive dealership is seeking a BDC Associate Fixed Ops at its Birmingham location. The role involves generating service appointments, responding to customer inquiries with professionalism, and using CRM tools to manage customer data. Candidates should possess strong communication skills and the ability to thrive in a fast-paced environment. Enjoy competitive compensation and comprehensive training as part of a leading dealership group.

Qualifications

• Excellent communication skills are essential.
• Must be capable of working independently and in a team.
• Experience in a fast-paced or call center environment is advantageous.

Responsibilities

• Respond to internet inquiries with professionalism.
• Enter customer inquiry data into the CRM accurately.
• Generate service appointments effectively.
• Conduct phone surveys and compile reports.
• Perform cashier duties as needed.

Skills

Excellent verbal and written communication skills

Ability to work independently

Ability to work in a call center environment

Strong organizational skills

Time management skills

Job description

A major automotive dealership is seeking a BDC Associate Fixed Ops at its Birmingham location. The role involves generating service appointments, responding to customer inquiries with professionalism, and using CRM tools to manage customer data. Candidates should possess strong communication skills and the ability to thrive in a fast-paced environment. Enjoy competitive compensation and comprehensive training as part of a leading dealership group.