Service BDC Associate – BMW Fixed Ops (Nashville)

Sonic Automotive; Nashville (TN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Comprehensive training

Competitive compensation

Unparalleled benefits

Job summary

A major automotive firm in Nashville is seeking a BDC Associate Fixed Ops to support customer appointment scheduling and enhance client relationships. This role demands excellent communication and organizational skills, promoting premium customer experience. Join a dynamic team committed to training and professional growth, while enjoying competitive compensation and benefits in the automotive industry.

Qualifications

• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong organizational and time management skills.

Responsibilities

• Schedule and generate appointments for BMW and MINI clients.
• Respond to inquiries with courtesy and professionalism.
• Work with service, parts, and sales departments to ensure quality service.
• Generate service appointments and follow up on no-shows.
• Act as a service concierge for clients.

Skills

Verbal communication

Written communication

Organizational skills

Team collaboration

Time management

Tools

CDK

X-Time

DealerLogix

Job description

A major automotive firm in Nashville is seeking a BDC Associate Fixed Ops to support customer appointment scheduling and enhance client relationships. This role demands excellent communication and organizational skills, promoting premium customer experience. Join a dynamic team committed to training and professional growth, while enjoying competitive compensation and benefits in the automotive industry.