Service BDC Associate: Book Service Appointments & CRM

Sonic Automotive; Fairfax (VA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Comprehensive training

Competitive compensation

Unparalleled benefits

Job summary

Sonic Automotive is seeking a BDC Associate Fixed Ops at BMW of Fairfax in Virginia. This role involves generating sales appointments by responding to customer inquiries and providing outstanding customer service. Candidates must have excellent communication skills, the ability to work in a fast-paced environment, and be adept at using CRM software. Discover a rewarding career with opportunities for growth and comprehensive training at Sonic Automotive.

Qualifications

• Excellent communication skills are crucial for customer interaction.
• Ability to handle inquiries independently and as part of a team.
• Familiarity with lead management tools and CRM software.

Responsibilities

• Respond to internet inquiries with professionalism.
• Enter customer data into the CRM accurately.
• Generate service appointments and compile necessary reports.

Skills

Excellent verbal and written communication skills

Ability to work independently

Ability to work in a fast-paced environment

Strong organizational skills

Ability to read and comprehend policies

Job description

Sonic Automotive is seeking a BDC Associate Fixed Ops at BMW of Fairfax in Virginia. This role involves generating sales appointments by responding to customer inquiries and providing outstanding customer service. Candidates must have excellent communication skills, the ability to work in a fast-paced environment, and be adept at using CRM software. Discover a rewarding career with opportunities for growth and comprehensive training at Sonic Automotive.