BDC Associate - Fixed Ops | Drive Service Appointments

Sonic Automotive; Monrovia (CA); On-site; USD 23,419 - 30,307; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

401k

Paid Time Off

Award-winning training programs

Job summary

A leading automotive dealership in Monrovia, CA seeks a BDC Fixed Ops Associate to enhance customer service by generating service appointments and managing inquiries. Candidates should excel in communication, have strong organizational skills, and be proficient with CRM software. A competitive hourly pay rate between $17.00 and $22.00, along with comprehensive benefits, is offered. Join a company dedicated to employee development and teamwork.

Qualifications

• Ability to work in a fast-paced environment.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.

Responsibilities

• Respond to internet inquiries with courtesy and professionalism.
• Generate services appointments for customers.
• Enter customer inquiry data into the CRM accurately.

Skills

Verbal communication

Written communication

Time management

Customer service

Organizational skills

Tools

CRM software

Lead management tools

Job description

A leading automotive dealership in Monrovia, CA seeks a BDC Fixed Ops Associate to enhance customer service by generating service appointments and managing inquiries. Candidates should excel in communication, have strong organizational skills, and be proficient with CRM software. A competitive hourly pay rate between $17.00 and $22.00, along with comprehensive benefits, is offered. Join a company dedicated to employee development and teamwork.