Service BDC Agent - Auto Dealership Career Growth

Sonic Automotive; Houston (TX); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

401(k) with Company Match

Paid Time Off

Employee Pricing on Purchases

Discounted Gym Membership Options

Exclusive Travel Deals

Job summary

A leading automotive dealership in Houston is seeking a Service BDC Agent responsible for generating service appointments and delivering excellent customer service. Ideal candidates will have experience in a high-volume call center or quota-driven role, with strong interpersonal skills. This full-time position offers a competitive compensation package and various employee benefits including paid time off and gym memberships.

Qualifications

• Previous experience in a high-volume call center environment or quota-driven role.
• Ability to manage inquiries and track customer interest.

Responsibilities

• Deliver premium customer experience by responding to inquiries.
• Manage inquiry flow and update customer files using lead management tools.
• Confirm and book service appointments.
• Generate reports and documentation on time.

Skills

Interpersonal skills

Organizational skills

Time management skills

Goal-driven mentality

Tools

CRM software

Job description

A leading automotive dealership in Houston is seeking a Service BDC Agent responsible for generating service appointments and delivering excellent customer service. Ideal candidates will have experience in a high-volume call center or quota-driven role, with strong interpersonal skills. This full-time position offers a competitive compensation package and various employee benefits including paid time off and gym memberships.