Bilingual BDC Agent (Spanish/English) – Growth & Training

Team Gillman; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Paid training and ongoing support

Healthcare, dental, and vision insurance

401(k) retirement plan with company match

Opportunities for growth and advancement

Job summary

A family-owned automobile dealership group in Houston is seeking a bilingual BDC Agent to manage customer calls and service inquiries. The ideal candidate should be fluent in Spanish and English, possess strong communication and customer service skills, and be able to multitask. This position offers competitive compensation, healthcare benefits, and opportunities for growth within the organization. Join a dynamic team committed to excellence in customer service.

Qualifications

• Fluent in both Spanish and English (verbal and written).
• Strong communication and customer service skills required.
• Experience in a BDC, call center, or dealership setting is preferred.

Responsibilities

• Handle inbound and outbound calls to schedule service and sales appointments.
• Respond to internet leads and inquiries in a timely manner.
• Maintain accurate records in the CRM system.

Skills

Fluent in both Spanish and English

Strong communication skills

Customer service skills

Ability to multitask

Attention to detail

Education

High school diploma or equivalent

Job description

A family-owned automobile dealership group in Houston is seeking a bilingual BDC Agent to manage customer calls and service inquiries. The ideal candidate should be fluent in Spanish and English, possess strong communication and customer service skills, and be able to multitask. This position offers competitive compensation, healthcare benefits, and opportunities for growth within the organization. Join a dynamic team committed to excellence in customer service.