Automotive BDC Manager — Drive Appointments & Growth

Automotive Aftermarket Services; South Houston (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary plus commission

Opportunities for career growth

Supportive team environment

Ongoing training and development

Job summary

Automotive Aftermarket Services in South Houston, TX is seeking a Business Development Center (BDC) Manager to effectively manage customer inquiries and drive dealership growth. The ideal candidate will be responsible for scheduling appointments and ensuring excellent communication with customers.

The role requires a strong customer service orientation and the ability to handle multiple tasks in a fast-paced environment. Benefits include a competitive salary plus commission and opportunities for career advancement within a supportive team.

Qualifications

• Must have excellent communication and interpersonal skills.
• Strong customer service orientation and ability to build rapport is essential.
• Proficiency in Dealer Center software and Microsoft Office Suite is required.

Responsibilities

• Handle inbound and outbound calls and online inquiries.
• Schedule sales and service appointments.
• Maintain records in the CRM system and ensure timely follow-up.

Skills

Excellent communication and interpersonal skills

Strong customer service orientation

Proficiency in Dealer Center

Ability to work in a fast-paced environment

Sales aptitude

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree in Business or Marketing

Tools

Microsoft Office Suite

Dealer Center

Job description

Automotive Aftermarket Services in South Houston, TX is seeking a Business Development Center (BDC) Manager to effectively manage customer inquiries and drive dealership growth. The ideal candidate will be responsible for scheduling appointments and ensuring excellent communication with customers.

The role requires a strong customer service orientation and the ability to handle multiple tasks in a fast-paced environment. Benefits include a competitive salary plus commission and opportunities for career advancement within a supportive team.