Service BDC

Friendly Acura of Middletown; City of Poughkeepsie (NY); Sur place; USD 40 000 - 50 000; Plein temps

Avantages offerts par ce poste

Monthly performance bonuses

Uniforms supplied

Paid vacation

Paid sick time

401K

Health and dental insurance

Résumé du poste

Friendly Acura of Middletown is expanding its service department and seeks a friendly, customer-focused team member to handle inquiries and schedule service appointments. You will contact customers by phone, respond to internet leads, and guide them to the right service options.

The role offers $40,000 to $50,000 annually plus monthly bonuses, uniforms, paid vacation and sick time, a 401(k), and Health and dental insurance.

Qualifications

• Customer service experience or call center background preferred.
• Ability to handle inquiries and scheduling with courtesy and efficiency.
• Good communication and problem-solving skills.

Responsabilités

• Handle all phone appointments.
• Work with internet leads to set service appointments.
• Deliver inquiries/messages to service personnel promptly.
• Speak with customers to resolve inquiries and issues.

Connaissances

Customer service

Phone handling

Appointment scheduling

Communication

Description du poste

Our service department is growing and we are in need of personnel to handle customer inquiries and appointments.

If you want to work in the Automotive Service Industry, then Friendly Honda would like to speak with you!

WE OFFER:

• $40,000.00 to $50,000.00 plus annual income potential
• Monthly performance bonuses
• Uniforms supplied
• Paid vacation
• Paid sick time
• 401K
• Health and dental insurance

RESPONSIBILITIES:

• Handle all phone appointments
• Work with internet leads accordingly to set an appointment for a proper service appointment
• Deliver inquiries/messages intended for other service personnel and departments promptly
• Speak directly with customer to assist with all inquiries and issues