Automotive Service Appointment Specialist

Friendly Honda; Town of Poughkeepsie (NY); Sur place; USD 40 000 - 50 000; Plein temps

Avantages offerts par ce poste

Uniforms supplied

Paid vacation

Paid sick time

401K

Health and dental insurance

Monthly performance bonuses

Résumé du poste

Friendly Honda is seeking an enthusiastic service-admissions associate to handle incoming calls, schedule appointments, and coordinate with internet leads in a busy automotive service department.

You will speak directly with customers, resolve basic inquiries, and ensure smooth handoffs to service staff. This is a full-time on-site role offering stable income and benefits including health/dental, vacation, and a 401K.

Qualifications

• Experience in customer-facing roles preferred.
• Strong verbal and written communication skills.
• Ability to handle multiple inquiries and prioritize tasks.

Responsabilités

• Handle all phone appointments.
• Work with internet leads to set proper service appointments.
• Deliver inquiries/messages to service personnel promptly.
• Speak with customers to assist with inquiries and issues.

Connaissances

Customer service

Phone handling

Appointment scheduling

Communication

Description du poste

Friendly Honda is seeking an enthusiastic service-admissions associate to handle incoming calls, schedule appointments, and coordinate with internet leads in a busy automotive service department.

You will speak directly with customers, resolve basic inquiries, and ensure smooth handoffs to service staff. This is a full-time on-site role offering stable income and benefits including health/dental, vacation, and a 401K.