Service Assurance: Enterprise Integration Architect (ServiceNow)
CTG
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Job summary
CTG seeks an Enterprise Integration Architect for a 12-month contract in Dallas, TX. You will design and support integrations between ServiceNow and enterprise ticketing systems (including BMC Remedy and mainframe apps), analyze end-to-end workflows, and support ServiceNow transformation initiatives across legacy and modern platforms.
You will troubleshoot integration issues, configure applications, provide production support, and develop automated tests using ROBOT Framework to ensure reliable
Qualifications
- Proven experience in enterprise integration architecture and ServiceNow integrations.
- Experience supporting ticketing workflows, API interfaces, legacy and modern platforms, and production environments.
- Ability to support system transformation initiatives and ensure reliable application integrations.
Responsibilities
- Design and support integrations between ServiceNow and enterprise ticketing systems (BMC Remedy, mainframe apps, Azure).
- Analyze end-to-end ticketing workflows, system interfaces, and operational processes.
- Support ServiceNow transformation initiatives and integration across legacy and modernized platforms.
- Troubleshoot integration issues, configure applications, provide production support, and maintain system reliability.
- Develop and execute automated tests using the ROBOT Framework.
Skills
Education
Tools
Job description
CTG seeks an Enterprise Integration Architect for a 12-month contract in Dallas, TX. You will design and support integrations between ServiceNow and enterprise ticketing systems (including BMC Remedy and mainframe apps), analyze end-to-end workflows, and support ServiceNow transformation initiatives across legacy and modern platforms.
You will troubleshoot integration issues, configure applications, provide production support, and develop automated tests using ROBOT Framework to ensure reliable
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