ServiceNow Architect - ITSM/ITOM Automation & Integrations

Tata Consultancy Services; Atlanta (GA); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Discretionary annual incentive

Medical coverage

Dental & Vision coverage

Disability insurance

Parental leaves

Auto & home insurance

Identity theft protection

Commuter benefits

Certification & training reimbursement

Vacation & holidays

401K plan

Performance bonus

Student loan refinancing

College fund

Job summary

Tata Consultancy Services is seeking a ServiceNow specialist in Atlanta to expertly manage ITSM/ITOM, design workflows, and customize forms. You will integrate ServiceNow with monitoring and AI Ops tools, and coordinate automation across on-premise and AWS environments.

Strong collaboration with cross-functional teams is expected in a fast-paced setting. The role offers a competitive salary range and comprehensive benefits under the TCS Employee Benefits Summary.

Qualifications

• Deep knowledge of ServiceNow ITSM and ITOM modules required.
• Experience developing workflows and customizing forms in ServiceNow.
• Experience with ServiceNow VA and Now Assist.
• Experience integrating ServiceNow with monitoring, AI Ops and automation tools.

Skills

ServiceNow ITSM

ServiceNow ITOM

Workflow development

Form customization

VA & Now Assist

Integrations with monitoring tools

Automation tools

On-prem & AWS integration

Monitoring & AI Ops

Tools

PagerDuty

Ansible

ServiceNow

AWS

Job description

Tata Consultancy Services is seeking a ServiceNow specialist in Atlanta to expertly manage ITSM/ITOM, design workflows, and customize forms. You will integrate ServiceNow with monitoring and AI Ops tools, and coordinate automation across on-premise and AWS environments.

Strong collaboration with cross-functional teams is expected in a fast-paced setting. The role offers a competitive salary range and comprehensive benefits under the TCS Employee Benefits Summary.