Senior ServiceNow Architect, Integrations & Strategy

Intact Technology, Inc.; Reston (VA); Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Remote work with occasional travel

Professional development opportunities

Premium healthcare plans

Qualified 401(k) program

Job summary

Intact Technology in Reston, VA seeks a ServiceNow Architect to lead complex implementations. You will translate business needs into scalable solutions, guide multi-module design, and mentor delivery teams.

The role emphasizes API-led integrations, governance, and client engagement, with a remote-friendly environment and travel as needed. Strong TOGAF/ITIL background and SPM/FSM experience are highly valued.

Qualifications

• Bachelor’s degree in IT or related field
• 6+ years technology consulting, architecture, or enterprise platform experience
• 4+ years delivering enterprise platform solutions with ServiceNow experience
• Experience as technical/solution architect for complex ServiceNow implementations
• Knowledge of TOGAF, ITIL, COBIT, Agile, or PMI
• Experience with SPM and FSM preferred
• Designing integrations with API-led and event-driven approaches
• Strong client-facing and stakeholder management skills
• ServiceNow certifications such as CSA, CAD, CIS, CTA, and ITIL

Responsibilities

• Serve as architectural lead for ServiceNow implementations
• Design scalable ServiceNow solutions aligned with business requirements
• Guide architectural decisions across multi-module implementations
• Design integration solutions using APIs and event-driven approaches
• Architect ServiceNow solutions across multiple areas including SPM/FSM
• Develop solution architectures and data/service models
• Identify risks and communicate recommendations
• Support governance and technical review practices
• Collaborate with developers and delivery teams
• Provide mentorship to team members
• Support KPI and value realization efforts

Skills

ServiceNow

Architectural leadership

Stakeholder management

Client engagement

Integrations design

Education

Bachelor’s degree in IT or related field

Tools

CSA

CAD

CIS certifications

CTA

ITIL

Job description

Intact Technology in Reston, VA seeks a ServiceNow Architect to lead complex implementations. You will translate business needs into scalable solutions, guide multi-module design, and mentor delivery teams.

The role emphasizes API-led integrations, governance, and client engagement, with a remote-friendly environment and travel as needed. Strong TOGAF/ITIL background and SPM/FSM experience are highly valued.