Service Appointment Scheduler - Customer Care

GenerX Generators LLC; Florida; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

GenerX Generators LLC in Oldsmar, FL is seeking a Service Department Scheduler. You will call, text and email customers to remind them about their generator service, schedule appointments, and collect payment information. You will also handle incoming calls and requests, coordinating with advisors and the Call Center Leader.

This is a Monday–Friday position from 8am to 5pm with occasional Saturday availability. Previous office experience is helpful but not required as training is provided.

Qualifications

• Experience in an office setting preferred but not required.

Responsibilities

• Call, Text, and Email customers to remind them of generator service due dates.
• Schedule appointments for service visits.
• Grab payment information from customers.
• Answer incoming calls and requests.

Skills

Customer service

Phone calls

Scheduling

Job description

GenerX Generators LLC in Oldsmar, FL is seeking a Service Department Scheduler. You will call, text and email customers to remind them about their generator service, schedule appointments, and collect payment information. You will also handle incoming calls and requests, coordinating with advisors and the Call Center Leader.

This is a Monday–Friday position from 8am to 5pm with occasional Saturday availability. Previous office experience is helpful but not required as training is provided.