Generator Service Scheduler - Appointment & Payment Outreach

GenerX Generators; Town of Florida (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

GenerX Generators is seeking a Service Department Scheduler for our Oldsmar office. You will contact customers to remind them of upcoming service, schedule appointments, and collect payment information. You will join a team of advisors and schedulers, reporting to the Call Center Leader.

This is a full-time role with a structured weekday schedule and some weekend coverage. New candidates are preferred but not required to have prior office experience; comprehensive training will be provided.

Qualifications

• New candidates preferred to have experience in the office setting. This is not required, you will be fully trained for your position.

Responsibilities

• Call, text, and email customers to remind them they are due for service, schedule appointments, and collect payment information.
• Answer incoming calls and requests from customers.
• Work with advisors and schedulers and report to the Call Center Leader.

Job description

GenerX Generators is seeking a Service Department Scheduler for our Oldsmar office. You will contact customers to remind them of upcoming service, schedule appointments, and collect payment information. You will join a team of advisors and schedulers, reporting to the Call Center Leader.

This is a full-time role with a structured weekday schedule and some weekend coverage. New candidates are preferred but not required to have prior office experience; comprehensive training will be provided.