Service Appointment & Lead Concierge

Gaudin Motor Company; Las Vegas (NV); On-site; USD 36,000 - 48,000; Full time

Job summary

Gaudin Motor Company in Las Vegas is seeking a Full-Time BDC Representative to support the Service team with inbound calls, lead generation, guest communication, and appointment setting. This role emphasizes teamwork and a professional demeanor in a fast-paced dealership environment.

The ideal candidate will assist service advisors, help guests schedule service appointments, and maintain accurate guest portfolios while handling clerical tasks as directed.

Qualifications

• Ability to work well with others in pressure situations.
• Must be able to handle inbound calls and guest communications.
• Experience with appointment setting is a plus.

Responsibilities

• Assist service advisors with telephone duties and guest communication.
• Help guests schedule service appointments.
• Create guest portfolios for new guests and update existing ones.
• Perform clerical duties as directed by the service team.
• Maintain a professional appearance and neat work area.

Skills

Customer service

Telephone etiquette

Data entry

Appointment scheduling

Education

High school diploma or GED

Tools

Excel

CRM software

Job description

Gaudin Motor Company in Las Vegas is seeking a Full-Time BDC Representative to support the Service team with inbound calls, lead generation, guest communication, and appointment setting. This role emphasizes teamwork and a professional demeanor in a fast-paced dealership environment.

The ideal candidate will assist service advisors, help guests schedule service appointments, and maintain accurate guest portfolios while handling clerical tasks as directed.