Service Advisor | High Earning Potential & Growth

Krause Family Ford; Morrow (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) with company match

Dental & vision insurance available

Paid vacation, PTO, and holidays

Career advancement opportunities—we促om

Employee discounts on vehicles, parts,

Family-owned and operated culture

Long-term career stability

Supportive and team-oriented环境

Job summary

Krause Auto Group is seeking an Automotive Service Advisor to join our customer-focused service team. You will be the primary liaison between customers and the service department, delivering exceptional experiences in a fast-paced environment.

The role emphasizes building lasting customer relationships, guiding repairs, and ensuring clear communication of timelines and recommendations. This position offers career growth within a respected automotive group with multiple brands and locations.

Qualifications

• Experience in automotive service advisory or dealership environment preferred.
• Excellent communication and customer relations skills.
• Strong organizational and multitasking abilities in a fast-paced setting.

Responsibilities

• Greet customers promptly and professionally in the service drive.
• Build strong customer relationships and create a positive service experience.
• Serve as the main point of contact throughout the repair process.
• Provide concierge-level support for customer questions and concerns.
• Communicate repair recommendations, timelines, and updates clearly and professionally.
• Maintain customer satisfaction scores at or above company standards.

Skills

Customer service

Communication

Organizational skills

Leadership

Problem solving

Multi-tasking

Team collaboration

Job description

Krause Auto Group is seeking an Automotive Service Advisor to join our customer-focused service team. You will be the primary liaison between customers and the service department, delivering exceptional experiences in a fast-paced environment.

The role emphasizes building lasting customer relationships, guiding repairs, and ensuring clear communication of timelines and recommendations. This position offers career growth within a respected automotive group with multiple brands and locations.