Service Advisor: Elevate Customer Experience & Vehicle Care

AutoNation; Corpus Christi (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401k matching

Health insurance

Dental insurance

Vision insurance

Employee discounts on services, parts,

Maternity benefits

YouDecide deals

Job summary

AutoNation is seeking a Service Advisor in Corpus Christi, Texas. You will bridge technicians and customers, explaining maintenance recommendations, scheduling and documenting jobs, and pursuing opportunities to upsell protective services and parts.

Strong communication and a service-first attitude are essential. Primary responsibilities include achieving sales targets, ensuring customer satisfaction, and coordinating with parts staff to deliver timely vehicle service while maintaining

Qualifications

• Customer-focused service mindset with ability to explain complex repairs clearly.
• Strong communication, active listening and problem-solving abilities.
• Experience guiding customers through service options with transparency.

Responsibilities

• Set, confirm and prepare for appointments with customers.
• Meet or exceed targeted sales goals and customer satisfaction indices.
• Explain technician recommendations in plain language and upsell when appropriate.
• Prepare repair orders with cost/time estimates and transparency.
• Communicate with technicians and parts staff to ensure timely work completion.
• Follow up with customers on status and satisfaction.

Skills

Customer service

Communication

Sales experience

Consultative selling

Interpersonal skills

Organizational skills

Tech-savvy

Education

High school diploma or equivalent

Job description

AutoNation is seeking a Service Advisor in Corpus Christi, Texas. You will bridge technicians and customers, explaining maintenance recommendations, scheduling and documenting jobs, and pursuing opportunities to upsell protective services and parts.

Strong communication and a service-first attitude are essential. Primary responsibilities include achieving sales targets, ensuring customer satisfaction, and coordinating with parts staff to deliver timely vehicle service while maintaining