Service Advisor – Elevate Customer Experience (Auto Repair)

L&S MotorWerks; Elk Grove (CA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health, Dental & Vision Insurance

Retirement Plan – 401(k)

Employee Discounts

Job summary

A local auto repair shop in Elk Grove seeks a motivated Service Advisor to facilitate customer interactions and manage repair processes. The ideal candidate will possess strong communication skills and organizational abilities, able to juggle multiple tasks effectively. This full-time position offers benefits, including health, dental, and retirement plans, alongside commission-based pay. Enjoy a supportive environment where teamwork is valued, and where you can grow within the company.

Qualifications

• Strong communication skills both in-person and over the phone.
• Ability to stay organized and manage multiple tasks in a fast-paced environment.
• Automotive experience is a plus.

Responsibilities

• Act as the main point of contact between customers and technicians.
• Create accurate estimates factoring in parts, labor, and supplies.
• Prepare and manage repair orders (ROs).
• Communicate additional service needs based on inspections.
• Keep customers informed on timelines and costs.
• Handle warranty claims when applicable.

Skills

Strong communication skills

Organizational skills

Team-oriented mindset

Automotive experience

Job description

A local auto repair shop in Elk Grove seeks a motivated Service Advisor to facilitate customer interactions and manage repair processes. The ideal candidate will possess strong communication skills and organizational abilities, able to juggle multiple tasks effectively. This full-time position offers benefits, including health, dental, and retirement plans, alongside commission-based pay. Enjoy a supportive environment where teamwork is valued, and where you can grow within the company.