Automotive Service Advisor - Elevate Customer Care

Performance Chrysler Jeep Dodge RAM Centerville; Dayton (OH); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with company match

Paid time off

Life insurance

Short and long-term disability

Job summary

A leading automotive service provider in Dayton, Ohio, is seeking a Service Advisor to interact with customers, address vehicle concerns, and ensure a satisfactory repair process. Candidates should have at least 3 years of relevant experience, a positive attitude, and excellent communication skills. This position offers a competitive salary and comprehensive benefits, including medical, dental, and retirement plans, making it an excellent opportunity for automotive enthusiasts to thrive in a supportive environment.

Qualifications

• 3+ years of experience as a Service Advisor preferred.
• Competent level of computer literacy is required.
• Valid driver’s license with good driving record.

Responsibilities

• Engage with customers to address vehicle concerns.
• Create work orders and simplify complex repairs.
• Maintain Customer Satisfaction Scores at or above district goal.

Skills

Customer service

Time management

Communication

Automotive maintenance knowledge

Education

High school diploma or GED

Job description

A leading automotive service provider in Dayton, Ohio, is seeking a Service Advisor to interact with customers, address vehicle concerns, and ensure a satisfactory repair process. Candidates should have at least 3 years of relevant experience, a positive attitude, and excellent communication skills. This position offers a competitive salary and comprehensive benefits, including medical, dental, and retirement plans, making it an excellent opportunity for automotive enthusiasts to thrive in a supportive environment.