A trusted automotive service provider in Springfield, VA, is seeking a Service Advisor to act as the vital link between customers and their vehicle service needs. In this role, you'll greet customers, assess their service needs, and provide detailed explanations of services. We're looking for someone with strong communication skills and a positive attitude, preferably with experience in customer service. You will enjoy perks like competitive salary, health insurance, and a flexible schedule.
Qualifications
High school diploma or equivalent; automotive experience is a plus.
Previous customer service or automotive service advising experience preferred.
Strong communication and interpersonal skills.
Responsibilities
Greet customers and assess their service needs.
Provide detailed service explanations to customers.
Prepare and present accurate service estimates.
Skills
Customer service skills
Communication skills
Multitasking
Problem-solving skills
Education
High school diploma or equivalent
Tools
Point-of-sale software
Job description
A trusted automotive service provider in Springfield, VA, is seeking a Service Advisor to act as the vital link between customers and their vehicle service needs. In this role, you'll greet customers, assess their service needs, and provide detailed explanations of services. We're looking for someone with strong communication skills and a positive attitude, preferably with experience in customer service. You will enjoy perks like competitive salary, health insurance, and a flexible schedule.