Service Advisor: Drive Customer Experience & Growth

Krause Auto Group; Florida; Sur place; USD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

401(k) match

Dental/vision insurance

Paid vacation

Advancement opportunities

Employee discounts

Family-owned

Career stability

Team environment

Résumé du poste

Krause Auto Group is seeking a motivated Service Advisor to join our fast-paced service team in Florida. You will greet customers, manage the repair process, and act as the primary liaison between customers and technicians, ensuring a superior service experience and strong customer satisfaction.

We offer a growth-oriented environment with advancement opportunities, a family-owned culture, and generous benefits across a portfolio of luxury and mainstream brands.

Qualifications

• Strong communication and customer service skills.
• Organized, professional, detail-oriented mindset.
• Ability to multitask in a fast-paced environment.
• Leadership ability and team collaboration.
• Positive attitude and self-motivation.

Responsabilités

• Greet customers promptly and professionally in the service drive.
• Build strong customer relationships and create a positive service experience.
• Serve as the main point of contact throughout the repair process.
• Provide concierge-level support for customer questions and concerns.
• Communicate repair recommendations, timelines, and updates clearly.
• Maintain customer satisfaction scores at or above standards.

Connaissances

Customer service

Communication

Multitasking

Leadership

Teamwork

Professionalism

Description du poste

Krause Auto Group is seeking a motivated Service Advisor to join our fast-paced service team in Florida. You will greet customers, manage the repair process, and act as the primary liaison between customers and technicians, ensuring a superior service experience and strong customer satisfaction.

We offer a growth-oriented environment with advancement opportunities, a family-owned culture, and generous benefits across a portfolio of luxury and mainstream brands.