Service Advisor - Customer Experience & Repairs

Central Florida Lincoln; Orlando (FL); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Central Florida Lincoln is seeking a full-time Service Advisor to join our team in Orlando. You will serve as the liaison between customers and service technicians, ensuring an exceptional experience from drop-off to pick-up.

The ideal candidate is a strong communicator, solution-oriented, and thrives in a fast-paced dealership environment. Responsibilities include greeting customers, tracking repair orders, presenting repair solutions, and maintaining a positive team atmosphere while meeting

Qualifications

• 3+ years of experience as a service advisor (preferred).
• Strong CSI and sales history, preferably with a luxury dealership.
• Excellent verbal and math skills; may be tested.

Responsibilities

• Greet customers with hospitality and respect.
• Track repair order status and keep customers updated.
• Present best solution for repairs in an easy-to-understand way.

Skills

Customer service

Communication

Math skills

Job description

Central Florida Lincoln is seeking a full-time Service Advisor to join our team in Orlando. You will serve as the liaison between customers and service technicians, ensuring an exceptional experience from drop-off to pick-up.

The ideal candidate is a strong communicator, solution-oriented, and thrives in a fast-paced dealership environment. Responsibilities include greeting customers, tracking repair orders, presenting repair solutions, and maintaining a positive team atmosphere while meeting