World-Class Service Advisor

Penske Automotive; Orlando (FL); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health care options

401k with company match

Career growth opportunities

Training and resources

Job summary

Central Florida Toyota, part of Penske Automotive Group, seeks an automotive Service Advisor to join our team and deliver extraordinary customer experiences. You will be the liaison between customers and the service department, scheduling appointments, reviewing service history, and communicating about maintenance and repairs with clarity.

In this role, you will provide accurate cost estimates, uphold our standards of professionalism, and contribute to a positive, teamwork-driven environment at

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.

Responsibilities

• Act as liaison between customer and service department, scheduling appointments and relaying important information.
• Review service history and vehicle maintenance needs with customers.
• Provide accurate cost estimates and explanations for repairs and services.

Skills

Customer experience

Communication

Team player

Reliability

Organizational skills

Job description

Central Florida Toyota, part of Penske Automotive Group, seeks an automotive Service Advisor to join our team and deliver extraordinary customer experiences. You will be the liaison between customers and the service department, scheduling appointments, reviewing service history, and communicating about maintenance and repairs with clarity.

In this role, you will provide accurate cost estimates, uphold our standards of professionalism, and contribute to a positive, teamwork-driven environment at