Automotive Service Advisor — Grow Your Career

Mullinax Ford; Florida; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) with company match

Paid training and career development

Growth opportunities within Mullinax F

Job summary

Mullinax Ford of Central Florida | Apopka, FL is seeking a motivated Automotive Service Advisor to be the link between customers and service technicians, delivering an exceptional service experience and building lasting relationships.

The role involves greeting customers, documenting concerns, recommending services, and coordinating with the team to ensure updates and satisfaction. Competitive pay with bonuses and growth opportunities offered.

Qualifications

• Customer service, sales, or automotive experience preferred.
• Strong communication and organizational skills.
• Positive attitude and professional appearance.
• Ability to multitask in a fast-paced environment.
• Valid driver's license required.
• Automotive service advisor or dealership experience is a plus.

Responsibilities

• Greet customers and document vehicle concerns.
• Recommend maintenance and repair services.
• Communicate repair progress and completion updates.
• Coordinate with technicians and parts departments.
• Ensure outstanding customer satisfaction.
• Help achieve department sales and performance goals.

Skills

Customer service

Communication

Organizational skills

Multitasking

Valid driver's license

Job description

Mullinax Ford of Central Florida | Apopka, FL is seeking a motivated Automotive Service Advisor to be the link between customers and service technicians, delivering an exceptional service experience and building lasting relationships.

The role involves greeting customers, documenting concerns, recommending services, and coordinating with the team to ensure updates and satisfaction. Competitive pay with bonuses and growth opportunities offered.