Service Advisor: Build Lasting Auto-Care Relationships

Delaware CJDR LLC; Stratford (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan with Company  M

Paid Time Off

Employee Purchase Program

Job summary

Performance Chrysler Jeep Dodge Ram Delaware seeks a motivated Service Advisor who prioritizes customer engagement and exceptional service. In this role, you will connect with customers, addressing their vehicle's maintenance needs and ensuring a transparent experience from greeting to vehicle pick-up.

We offer competitive compensation, a comprehensive benefits package, and an environment conducive to career growth.

Qualifications

• Prior customer service, sales, account management, or related experience required.
• Previous automotive dealership or service department experience preferred.
• Self-motivated with a strong drive to achieve results.

Responsibilities

• Welcome customers and build strong relationships.
• Listen to customer concerns and identify service needs.
• Explain recommended maintenance, repairs, pricing, and timelines.
• Maintain communication and follow up with customers.
• Work closely with technicians to ensure repairs are accurate.
• Address customer concerns professionally.

Skills

Customer service skills

Strong communication skills

Relationship building

Organizational skills

Time management

Multi-tasking

Education

High school diploma or GED

Job description

Performance Chrysler Jeep Dodge Ram Delaware seeks a motivated Service Advisor who prioritizes customer engagement and exceptional service. In this role, you will connect with customers, addressing their vehicle's maintenance needs and ensuring a transparent experience from greeting to vehicle pick-up.

We offer competitive compensation, a comprehensive benefits package, and an environment conducive to career growth.