Service Advisor

Boucher Group

West Allis (WI)

On-site

USD 55,000 - 75,000

Full time

11 days ago

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Benefits offered by this job

Health insurance

Dental

Vision

Paid vacation

Base salary + commission

Job summary

The Boucher Automotive Group is seeking a Service Advisor to determine automotive problems by listening to customer descriptions, clarify issues, and conduct inspections. You will prepare repair orders, describe required repairs, obtain approvals, and enter data into the service database.

Prior dealership experience is preferred and a clean driving record is required. We offer a competitive benefits package including a strong base salary with commission, health insurance, dental, vision,

Qualifications

Must have a strong customer service mindset with CSI focus.
ADP experience is a plus and the ability to work in a fast-paced environment.
Willingness to learn and contribute to a team.

Responsibilities

Determine automotive problems by listening to customer descriptions and by inspecting vehicles.
Prepare repair orders describing symptoms, causes, and required repairs; obtain approvals.
Enter RO into the service database and communicate with customers throughout the process.

Job description

The Boucher Automotive Group is looking to hire a Service Advisor

POSITION

The Boucher Automotive Group is looking to hire a Service Advisor. Job duties include but are not limited to, determining automotive problems and services by listening to customer's descriptions of symptoms; clarifying the description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules. Preparing repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into the service database system. Previous dealership experience preferred. Clean driving record/drug test required.

REQUIREMENTS

Must have equipment maintenance and product knowledge. The ideal candidate should be a motivated self-starter, outgoing, proactive, willing to learn, able to work in a fast-paced environment, and have a positive attitude. ADP experience is preferred. Must have top-rated CSI standards and a focus on world-class customer service. Drug test required.

WISCONSIN'S LARGEST

Boucher has consistently moved up in rank on Automotive News' annual list of Top 100 Largest Dealership Groups year after year; where they currently hold the position of largest dealership group in Wisconsin.

WORKPLACE

The Boucher Group has been a mainstay in the Milwaukee Journal Sentinel's Top 100 Work Places list for the past 12 years. We have earned an A+ rating from the Better Business Bureau.

BENEFITS

We offer a competitive benefits package including a strong base salary/commission, health insurance, dental, vision, cafeteria plan, and paid vacation days. Several spiffs and incredible rewards/benefits for our top performers.

FAMILY OWNED & OPERATED

Since our start in 1977, The Boucher Group has been and always will be a family-owned & operated business.

COMMUNITY