Express Service Advisor

Boucher Automotive Group; Town of Oconomowoc (WI); Presencial; USD 35.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive base salary/commission

Health insurance

Dental

Vision

Cafeteria plan

Paid vacation days

Spiffs & rewards for top performers

Descripción de la vacante

Nissan Lake Country in Wisconsin is hiring an entry-level Express Service Advisor. You will listen to customers, clarify symptoms, conduct vehicle inspections, take test drives, review maintenance histories, and prepare repair orders describing issues and required services.

Ideal candidates are motivated, outgoing, proactive, with a strong focus on world-class customer service and CSI. A clean driving record and drug test are required for employment.

Formación

• Motivated self-starter, outgoing, proactive, willing to learn; able to work in a fast-paced environment with a positive attitude.
• Must have top-rated CSI standards and a focus on world-class customer service.
• Drug test required.

Responsabilidades

• Determine automotive problems and services by listening to customer's descriptions of symptoms.
• Clarify the description of problems.
• Conduct inspections.
• Take test drives.
• Check vehicle maintenance records.
• Examine service schedules.
• Prepare repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required.
• Obtaining approval signatures.
• Enter RO into the service database system.

Conocimientos

Self-starter

Outgoing

Proactive

Learn fast

Positive attitude

Customer service

CSI standards

Descripción del empleo

Nissan Lake Countryis looking to hire an Express Service Advisor

Position

Nissan Lake Country is looking to hire an entry level Express Service Advisor.

• Determining automotive problems and services by listening to customer's descriptions of symptoms.
• Clarifying the description of problems.
• Conducting inspections.
• Taking test drives.
• Checking vehicle maintenance records.
• Examining service schedules.
• Preparing repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required.
• Obtaining approval signatures.
• Entering RO into the service database system.
• This is an entry level position.
• Clean driving record/drug test required.

Requirements

• The ideal candidate should be a motivated self-starter, outgoing, proactive, willing to learn, able to work in a fast-paced environment, and have a positive attitude.
• Must have top-rated CSI standards and a focus on world-class customer service.
• Drug test required.

WISCONSIN’S LARGEST

Boucher has consistently moved up in rank on Automotive News’ annual list of Top 100 Largest Dealership Groups year after year; where they currently hold the position of largest dealership group in Wisconsin.

WORKPLACE

The Boucher Group has been a mainstay in the Milwaukee Journal Sentinel's Top 100 Work Places list for the past 10 years. We have earned an A+ rating from the Better Business Bureau.

BENEFITS

We offer a competitive benefits package including a strong base salary/commission, health insurance, dental, vision, cafeteria plan, and paid vacation days.

• Strong base salary/commission
• Health insurance
• Dental
• Vision
• Cafeteria plan
• Paid vacation days
• Several spiffs and incredible rewards/benefits for our top performers.

FAMILY OWNED & OPERATED

Since our start in 1977, The Boucher Group has been and always will be a family-owned & operated business.

COMMUNITY

Our organization prides itself on what we give back to the community. We are actively involved with several charities/not-for-profit organizations including but not limited to; Muscular Dystrophy Association, La Causa, Johnetta Borum, JDRF, Vince Lombardi Charitable Funds, Bobbi-Nick Voss Charitable Funds, I Back Jack, Disabled Veterans, Fisher House, and several more.