Express Service Advisor

Boucher Group; Town of Oconomowoc (WI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Paid vacation

Base salary/commission

Cafeteria plan

Bonus rewards

Job summary

Nissan Lake Country is seeking an entry-level Express Service Advisor to join our service team. The role involves listening to customer descriptions, clarifying problems, and performing inspections to determine needed services. You will prepare repair orders with symptoms and required repairs, obtain approvals, and enter them into the service database.

A clean driving record and drug test are required. We value motivated, outgoing individuals who are eager to learn in a fast-paced environment

Responsibilities

• Determine automotive problems based on customer descriptions and inspections.
• Prepare repair orders detailing symptoms, required repairs and approvals.
• Enter RO into the service database and coordinate with technicians.
• Maintain high CSI and world-class customer service standards.

Job description

Nissan Lake Country is looking to hire an Express Service Advisor

Position: Nissan Lake Country is looking to hire an entry level Express Service Advisor. Job duties include but are not limited to, determining automotive problems and services by listening to customer's descriptions of symptoms; clarifying the description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules. Preparing repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into the service database system. This is an entry level position. Clean driving record/drug test required.

REQUIREMENTS

The ideal candidate should be a motivated self-starter, outgoing, proactive, willing to learn, able to work in a fast-paced environment, and have a positive attitude. Must have top-rated CSI standards and a focus on world-class customer service. Drug test required.

WISCONSIN'S LARGEST

Boucher has consistently moved up in rank on Automotive News' annual list of Top 100 Largest Dealership Groups year after year; where they currently hold the position of largest dealership group in Wisconsin.

WORKPLACE

The Boucher Group has been a mainstay in the Milwaukee Journal Sentinel's Top 100 Work Places list for the past 10 years. We have earned an A+ rating from the Better Business Bureau.

BENEFITS

We offer a competitive benefits package including a strong base salary/commission, health insurance, dental, vision, cafeteria plan, and paid vacation days. Several spiffs and incredible rewards/benefits for our top performers.

FAMILY OWNED & OPERATED

Since our start in 1977, The Boucher Group has been and always will be a family-owned & operated business.

COMMUNITY

Our organization pride ourselves on what we give back to the community. We are actively involved with several charities/not-for-profit organizations including but not limited to; Muscular Dystrophy Association, La Causa, Johnetta Borum, JDRF, Vince Lombardi Charitable Funds, Bobbi-Nick Voss Charitable Funds, I Back Jack, Disabled Veterans, Fisher House, and several more.