Service Advisor

Hireology; Menomonee Falls (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Cafeteria plan

Paid vacation days

Spiffs and rewards

Job summary

The Boucher Automotive Group is seeking a Service Advisor in Wisconsin. Responsibilities include diagnosing problems by listening to customer reports, performing inspections, test drives, and reviewing maintenance records. Prepare repair orders and obtain approvals, then log into the service database.

A clean driving record and drug test are required; dealership experience preferred. The ideal candidate is self-motivated, outgoing, proactive, thrives in a fast-paced shop, and demonstrates

Qualifications

• Must have equipment maintenance and product knowledge.
• Ideal candidate is a motivated self-starter, outgoing, proactive, willing to learn, able to work in a fast-paced environment, and have a positive attitude.
• ADP experience is preferred.
• Must meet top-rated CSI standards and focus on world-class customer service.
• Drug test required.

Responsibilities

• Determine automotive problems and services by listening to customer descriptions of symptoms and clarifying problems.
• Conduct inspections, take test drives, check maintenance records, and examine service schedules.
• Prepare repair orders describing symptoms, problems, causes, and required repairs/services; obtain approvals; enter RO into service database.

Skills

Equipment maintenance

Product knowledge

ADP experience

CSI standards

Customer service

Tools

ADP

Job description

The Boucher Automotive Groupis looking to hire a Service Advisor

POSITION

The Boucher Automotive Group is looking to hire a Service Advisor. Job duties include but are not limited to, determining automotive problems and services by listening to customer's descriptions of symptoms; clarifying the description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules. Preparing repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into the service database system. Previous dealership experience preferred. Clean driving record/drug test required.

REQUIREMENTS:

Must have equipment maintenance and product knowledge. The ideal candidate should be a motivated self-starter, outgoing, proactive, willing to learn, able to work in a fast-paced environment, and have a positive attitude. ADP experience is preferred. Must have top-rated CSI standards and a focus on world-class customer service. Drug test required.

WISCONSIN’S LARGEST

Boucher has consistently moved up in rank on Automotive News’ annual list of Top 100 Largest Dealership Groups year after year; where they currently hold the position of largest dealership group in Wisconsin.

WORKPLACE:

The Boucher Group has been a mainstay in the Milwaukee Journal Sentinel's Top 100 Work Places list for the past 12 years. We have earned an A+ rating from the Better Business Bureau.

BENEFITS:

• We offer a competitive benefits package including a strong base salary/commission, health insurance, dental, vision, cafeteria plan, and paid vacation days. Several spiffs and incredible rewards/benefits for our top performers.

FAMILY OWNED & OPERATED:

Since our start in 1977, The Boucher Group has been and always will be a family-owned & operated business.

COMMUNITY:

Our organization pride ourselves on what we give back to the community. We are actively involved with several charities/not-for-profit organizations including but not limited to; Muscular Dystrophy Association, La Causa, Johnetta Borum, JDRF, Vince Lombardi Charitable Funds, Bobbi-Nick Voss Charitable Funds, I Back Jack, Disabled Veterans, Fisher House, and several more.