Service Advisor

LS Solutions; Seattle (WA); On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan with company match

Tuition reimbursement

Paid vacation

Sick leave

Holidays

Job summary

LS Solutions is seeking a Service Advisor/Sales to promote and sell all products and services, ensuring customer satisfaction and following company standards. You will greet customers in person and by phone, listen to concerns, inspect vehicles, and accurately identify service needs.

You will recommend services, clearly communicate additional suggestions, document all recommendations, provide quotes, update customers on progress, and review completed work and warranties.

Qualifications

• Must be at least 18 years old.
• Ability to work a minimum of five days a week, including weekends.
• Prior experience as a Service Advisor is helpful but not required.
• Professional appearance and ability to work in a process-driven environment.

Responsibilities

• Greet customers professionally both in person and by phone.
• Listen to customer concerns, inspect vehicles, and accurately identify service needs.
• Recommend services, clearly communicate additional suggestions, and document all recommendations.
• Promote sales by demonstrating product knowledge and understanding service requirements.
• Provide accurate quotes, update customers on service progress, and review completed work and warranties.
• Follow procedures for cashing out, and conduct post-repair follow-ups to ensure satisfaction.
• Track returns, core parts, and warranty items for customers, performing other assigned duties as needed.

Job description

Role:

Service Advisor/Sales responsible for promoting and selling all products and services, ensuring customer satisfaction, and following company standards.

Key Duties

• Greet customers professionally both in person and by phone.
• Listen to customer concerns, inspect vehicles, and accurately identify service needs.
• Recommend services, clearly communicate additional suggestions, and document all recommendations.
• Promote sales by demonstrating product knowledge and understanding service requirements.
• Provide accurate quotes, update customers on service progress, and review completed work and warranties.
• Follow procedures for cashing out, and conduct post-repair follow-ups to ensure satisfaction.
• Track returns, core parts, and warranty items for customers, performing other assigned duties as needed.

Qualifications & Skills

• Must be at least 18 years old.
• Ability to work a minimum of five days a week, including weekends.
• Prior experience as a Service Advisor is helpful but not required.
• Professional appearance and ability to work in a process-driven environment.

Compensation & Benefits

• Up to $90,000 annually (hourly + bonus).
• Competitive pay, tuition reimbursement, paid vacation, sick leave, and holidays.
• Medical, dental, vision insurance, life insurance, 401(k) plan with company match.
• Discounted services for personal and family vehicles, and opportunities for advancement.