Service Advisor

val's services; Eden Prairie (MN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) with company match

Tuition reimbursement

Opportunities for advancement

Job summary

val's services is seeking a Service Advisor to be the primary client contact for vehicle repairs and maintenance, ensuring a 5-star customer experience with honesty and integrity. You will greet customers, listen to concerns, inspect vehicles, document service needs, and communicate updates throughout the process.

The role involves recommending services, providing detailed quotes, promoting products, following billing procedures, and conducting post-service follow-up to ensure satisfaction.

Qualifications

• Valid driver’s license is required.
• Ability to work at least 5 days a week.
• Prior experience is helpful but not required.
• Professional appearance and process-driven mindset.

Responsibilities

• Greet customers and listen to concerns about repairs and maintenance.
• Inspect vehicles and document service needs accurately.
• Recommend services, provide detailed quotes and communicate updates throughout the process.
• Promote products and services while handling billing and follow-up for satisfaction.
• Track warranty parts and perform other duties as assigned.

Skills

Customer service

Communication

Professional appearance

Process-driven

Job description

We are seeking a Service Advisor to serve as the primary client contact for vehicle repairs and maintenance, ensuring a 5-star customer experience with honesty and integrity.

The role involves greeting customers, listening to concerns, inspecting vehicles, and accurately documenting service needs. The Service Advisor recommends services, provides detailed quotes, and communicates updates throughout the process. They promote products and services, follow proper procedures for billing, and conduct post-service follow-up to ensure satisfaction. Tracking warranty parts and other duties as assigned are also key responsibilities.

Qualifications Include

• Valid driver’s license
• Ability to work at least 5 days a week
• Prior experience is helpful but not required
• Professional appearance and process-driven mindset

The position offers a compensation range from $70K to $90K annually (hourly + bonus), along with benefits such as health insurance, paid time off, 401(k) with company match, tuition reimbursement, and opportunities for advancement.