Service Advisor

RoShay Services; Crystal (MN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Tuition reimbursement

Health insurance

Life insurance

401(k) plan

Vehicle service discounts

Paid time off

Advancement opportunities

Job summary

RoShay Services in Minnesota seeks a Service Advisor to be the primary contact for clients during vehicle repairs and maintenance. You will greet customers, listen to concerns, inspect vehicles and document service needs with accuracy.

You will propose services, promote products, and provide clear quotes with cost and time estimates, while explaining warranties and keeping customers updated. The role tracks warranty parts and returns and adheres to policies, with opportunities for advancement.

Qualifications

• Valid driver’s license.
• Ability to work at least 5 days per week.
• Prior experience helpful but not required.
• Professional appearance and process-driven mindset.

Responsibilities

• Serve as the primary point of contact for clients during vehicle repairs and maintenance.
• Greet customers professionally and listen to concerns.
• Inspect vehicles and accurately document service needs.
• Recommend services and promote products; provide clear quotes with cost and time estimates.
• Communicate updates, explain warranties, and follow up post-service to ensure satisfaction.
• Track returns and warranty parts; adhere to company policies.

Skills

Customer service

Communication

Documentation

Sales

Organization

Job description

We are seeking a Service Advisor to serve as the primary point of contact for clients during vehicle repairs and maintenance. The role involves greeting customers professionally, listening to concerns, inspecting vehicles, and accurately documenting service needs. The Service Advisor recommends services, promotes products, and provides clear quotes with cost and time estimates. They communicate updates, explain warranties, and follow up post-service to ensure customer satisfaction. Responsibilities also include tracking returns, warranty parts, and adhering to company policies.

Qualifications Include

• Valid driver’s license
• Ability to work at least 5 days per week
• Prior experience helpful but not required
• Professional appearance and process-driven mindset

Skills:

Excellent customer service, communication, documentation, sales, and organizational abilities.

Compensation:

Ranges from $70K to $90K annually, based on experience, with hourly pay and bonus opportunities.

Benefits include:

Competitive pay, tuition reimbursement, paid time off, health insurance, life insurance, 401(k) plan, vehicle service discounts, and advancement opportunities.