Service Advisor

RoShay Services; Paducah (KY); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Tuition reimbursement

Paid time off

Health insurance

Life insurance

401(k)

Vehicle discounts

Advancement opportunities

Job summary

RoShay Services in Paducah, KY seeks a Service Advisor to promote and sell automotive products, greet customers, listen to concerns, inspect vehicles, and recommend services with clear options. You will provide accurate quotes, document interactions, follow up after service, and track returns and warranty parts.

Role includes supporting team operations, and may involve acting as manager on duty when needed. This is a full‑time position with commission potential.

Qualifications

• High School Diploma or equivalent is required.
• Minimum 18 years old.
• Prior experience as a Service Advisor.
• Professional appearance and a valid driver’s license.
• Ability to work five days a week, including Saturdays.

Responsibilities

• Greet customers professionally and listen to concerns.
• Inspect vehicles and recommend services with clear options.
• Provide accurate quotes and document customer interactions.
• Follow up after service and track returns/warranty parts.
• Act as manager on duty when needed and support team operations.

Skills

Customer service

Sales experience

Communication

Education

High School Diploma or equivalent

Job description

The Service Advisor promotes and sells automotive products and services, ensuring customer satisfaction and managing workflow in the shop. They greet customers professionally, listen to concerns, inspect vehicles, and recommend appropriate services, clearly communicating options and providing accurate quotes. They document customer interactions, follow up post-service, and track returns and warranty parts. The role involves acting as manager on duty when needed and supporting team operations.

Requirements include a High School Diploma or equivalent, minimum 18 years old, prior experience as a Service Advisor, and in sales or automotive fields. Candidates must have a professional appearance, a valid driver’s license, and the ability to work five days a week, including Saturdays.

Compensation ranges from $50,000-$80,000 annually plus commission. Benefits offered include competitive pay, tuition reimbursement, paid time off, health insurance, life insurance, 401(k), vehicle discounts, and opportunities for advancement.