Automotive Service Advisor

LiveWell Homecare Agency, LLC; Round Rock (TX); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Paid vacation

Holidays

Medical/dental/vision insurance

Life insurance

401(k) plan

Tuition reimbursement

Vehicle service discounts

Advancement opportunities

Job summary

LiveWell Homecare Agency, LLC in Round Rock, TX seeks a Sales & Service Advisor to be the primary contact for customers, assist with vehicle needs, and recommend services to ensure a seamless, professional experience.

You will greet customers, document service needs, present quotes for services, parts and accessories, and follow up after repairs to confirm satisfaction and handle warranties. This role offers uncapped commission potential and comprehensive benefits.

Qualifications

• High school diploma or equivalent; must be at least 18 years old.
• Preferred prior experience as a Service Advisor.
• Must possess a valid driver’s license and present a professional appearance.
• Ability to work at least five days including Saturday; prior experience is advantageous but not mandatory.

Responsibilities

• Greet customers courteously, listen to concerns, inspect vehicles, and document service needs.
• Promote and recommend services, parts and accessories with clear quotes and updates.
• Conduct follow-up calls post-repair to ensure satisfaction and track returns and warranty parts.
• Perform other duties as assigned.

Skills

Customer interaction

Sales

Problem-solving

Teamwork

Delivering excellent service

Education

High school diploma or equivalent

Job description

Role Overview

The Sales & Service Advisor serves as the primary contact for customers, assisting with vehicle needs, recommending services, and ensuring a seamless, professional experience.

Key Responsibilities

Greet customers courteously, listen to concerns, inspect vehicles, and accurately document service needs. Promote and recommend suitable services, parts, and accessories, providing clear quotes and updates. Conduct follow-up calls post-repair to ensure satisfaction, track returns and warranty parts, and perform other duties as assigned.

Qualifications & Skills

High school diploma or equivalent, at least 18 years old, with preferred prior experience as a Service Advisor. Must possess a valid driver’s license, professional appearance, and ability to work at least five days including Saturday. Prior experience is advantageous but not mandatory.

Compensation & Benefits

Competitive pay with uncapped commission potential, earning between $45k–$75k, plus benefits including paid vacation, holidays, medical/dental/vision insurance, life insurance, 401(k) plan, tuition reimbursement, vehicle service discounts, and opportunities for advancement.

Core Focus

Customer interaction, sales, problem-solving, teamwork, and delivering excellent service within a process-driven environment.