Automotive Service Advisor

val's services; San Marcos (TX); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Uncapped commissions

Closed Sundays

Paid time off

Insurance plans

401(k)

Tuition reimbursement

Vehicle discounts

Opportunities for advancement

Job summary

val's services in San Marcos, TX is seeking a Sales & Service Advisor to be the primary customer contact for vehicle needs, recommending services, and ensuring a smooth service experience.

You will greet customers, document concerns, inspect vehicles, suggest services, communicate quotes and warranty explanations, and follow checkout procedures while aiming for exceptional customer satisfaction and efficient operations.

Qualifications

• High School diploma or equivalent.
• At least 18 years old.
• Prior experience as a Service Advisor preferred but not required.
• Must possess a valid driver’s license.
• Must be able to work a minimum of five days including Saturday.

Responsibilities

• Greet customers promptly and courteously.
• Document concerns.
• Inspect vehicles.
• Suggest appropriate services.
• Clearly communicate recommendations and provide accurate quotes, updates, and explanations of warranties.
• Follow proper procedures during checkout.
• Conduct post-service follow-ups.
• Track returns and warranties.
• Other duties as assigned to support customer satisfaction and operational efficiency.

Skills

Customer interaction

Sales skills

Problem-solving

Teamwork

Communication skills

Organizational skills

Process-driven

Education

High School Diploma

Job description

Role:

The Sales & Service Advisor serves as the primary customer contact, assisting with vehicle needs, recommending services, and ensuring a professional and smooth service experience.

Responsibilities:

• Greet customers promptly and courteously.
• Document concerns.
• Inspect vehicles.
• Suggest appropriate services.
• Clearly communicate recommendations and provide accurate quotes, updates, and explanations of warranties.
• Follow proper procedures during checkout.
• Conduct post-service follow-ups.
• Track returns and warranties.
• Other duties as assigned support customer satisfaction and operational efficiency.

Qualifications:

• High School diploma or equivalent.
• At least 18 years old.
• Prior experience as a Service Advisor preferred but not required.
• Must demonstrate professionalism.
• Must possess a valid driver’s license.
• Must be able to work a minimum of five days including Saturday.

Skills:

• Excellent customer interaction, sales, problem-solving, and teamwork abilities.
• Strong communication, organizational, and process-driven skills are essential.

Compensation & Benefits:

Competitive pay with uncapped commissions, offering potential earnings between $45k–$75k.

• closed Sundays
• paid time off
• insurance plans
• 401(k)
• tuition reimbursement
• vehicle discounts
• opportunities for advancement